Contact Metroconet

Metroconet is an independent authorized retailer for new Metronet fiber internet service. Here's the fastest route depending on what you need.

Placing a new order

Compare speeds and order online in minutes, including your preferred install window.

View Plans

Checking availability

Confirm whether Metronet fiber has reached your area, or join the waitlist.

Check Address

Existing account help

Billing, outages, and technical support are handled by Metronet Customer Care at 1-877-407-3224.

Support Info

Start with your zip code

The quickest answer to most questions is whether fiber has reached your address. Check it here.

Important note about who does what

Metroconet sells and supports new Metronet service orders. We are not Metronet, Inc., and we do not have access to existing Metronet accounts, billing systems, or the network operations that handle outages and technical issues.

If you already have Metronet service and need help, contacting official Metronet Customer Care at 1-877-407-3224 will always be faster than going through a retailer. Full details are on our support page.